• Strong proficiency with JavaScript (ES6)
• Excellent knowledge of Node.js and frameworks available for it
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Knowledge of software design patterns & understanding pros & cons of each way
• Understanding fundamental design principles behind a scalable application
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Familiarity with one of these frontend frameworks: Vue.js/AngularJS/React/Backbone
• Implementing automated testing platforms and unit tests
• Big experience with MySQL
• Strong knowledge of Linux & ability to setup NodeJS environment from scratch (not for PR but for dev purposes)
• Proficient understanding of Git
• Written English (read & write)

• Understanding fundamental principles of Scrum process
• Knowledge of Microservices Architecture pattern
• Ability & desire to carefully review tons of code & develop other team members
• Experience with Twitter Bootstrap
• Vagrant/Docker
• NewRelic
• AWS

Your primary focus will be on the handling & sizing all tasks from the business, managing development team, the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for creation of the front-end elements. Therefore, a strong understanding of front-end technologies is necessary as well.

You drive innovation in our development as a part of the team by setting up standards, advocating the latest industry trends & building the next-generation web applications.

The brand new payment system that will play crucial role in Namecheap echo-system.

In particular, it will:

• Handle all payments for all Namecheap products
• Empower Namecheap apps and products with various payment options
• Provide Namecheap customers with seamless 3rd party payment providers integration

All code has been written from scratch during last 10 months. Development team is solely responsible for system architecture definition, development, release and support.

• At least 4 years of relevant experience
• Understanding of .NET, C#, experience with .NET 4.0/4.5
• Skills in relational databases, experience with MSSQL/MySql 2+ years
• ASP.NET, ASP.NET MVC, WebApi, SOA, REST services, JavaScript, CSS, HTML
• Experience with EntityFramework
• Working experience with GIT
• Solid understanding of OOP/OOD
• Understanding of CI/CD
• Understanding and practice with unit/integration testing
• Understanding of NuGet packaging
• Competent use of English (reading, writing and speaking)
• Analytical skills, interpersonal skills

• Experience with .Net Core 2.0
• Experience with JavaScript (ES6) or TypeScript, React.js
• Understanding of Semantic Versioning
• Any queuing system (RabbitMq, ZeroMq, Redis etc)
• Experience of working in scrum team
• Any open source pet project or participation in open source is also a big plus
• Experience with AWS, Docker, Teamcity/Jenkins and Vault

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

The Namecheap Private Email (powered by Open-Xchange) is a cloud-based open-source collaboration software that meets all necessary email, calendar and contacts, tasks management and document storage needs. The Private Email System Team is the team of the motivated high skilled professionals. The core values of our team are the Agile mindset with the focus on the result. By using technologies such as: .Net Core, React.js, Angular, TypeScript in association with Micro-Services Architecture we are providing the best-fitted email service for our clients.

• At least 4 years of relevant experience
• Understanding of .NET, C#, experience with .NET 4.0/4.5
• Skills in relational databases, experience with MSSQL/MySql 2+ years
• ASP.NET, ASP.NET MVC, WebApi, SOA, REST services, JavaScript, CSS, HTML
• Experience with EntityFramework
• Working experience with GIT
• Solid understanding of OOP/OOD
• Understanding of CI/CD
• Understanding and practice with unit/integration testing
• Understanding of NuGet packaging
• Competent use of English (reading, writing and speaking)
• Analytical skills, interpersonal skills

• Experience with .Net Core 2.0
• Experience with JavaScript (ES6) or TypeScript, React.js
• Understanding of Semantic Versioning
• Any queuing system (RabbitMq, ZeroMq, Redis etc)
• Experience of working in scrum team
• Any open source pet project or participation in open source is also a big plus
• Experience with AWS, Docker, Teamcity/Jenkins and Vault

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

We are developing an authentic product for email traffic processing using Machine Learning, deep data analysis, containerisation etc. It is a high load project where 10M-40M emails will be processed/day. The long-termed project will be developed and further maintained. We are dynamic and friendly team, looking for heroes. We have cosy atmosphere and pleasant working environment. Our modern office is located near two underground station.

• Strong skills in one of following languages: Python, Node.js, Go, Perl
• Experience with databases like: PgSQL, MySQL, DB Clustering etc.
• Experience with Docker and Kubernetes
• Strong understanding of network technologies and protocols (OSI model, NAT, DNS, SMTP, IPv4/IPv6, TCP/UDP)
• Ansible
• CI/CD
• Code review
• Git

• Strong Python skills
• AWS
• High load
• Distributed storages
• Scrum, Agile frameworks

• Deployment of project infrastructure: Kubernetes, DB clusters, ELK
• CI/CD
• Additional coding

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

• Software application security experience
• Cloud/Container based application security experience
• Ability to work independently and to take emergent decisions
• The ability to work under pressure and meet deadlines
• Should have undergone appropriate training in Senior Security Management
• At least 5+ years of experience as Senior Manager dealing in management, policy and security

• Bachelor’s degree in Computer Science, Information Systems or related fields
• MBA degree in Business Management with specialization in Organization Development
• One or more certificates
• Systems Security Certified Practitioner (SSCP) — an entry-level certificate suitable for practitioners with as little as one year’s experience
• CompTIA Security+ — aimed at specialists with more than two years’ experience in information or cyber security
• Certified Information Systems Security Professional (CISSP) — around four years’ experience is required to achieve this certification. It’s the most commonly held certificate in the sector and is often seen as a prerequisite for career development
• Certified Information Systems Auditor (CISA) — practitioners must have five years’ experience in information systems auditing, control or security to achieve this certification
• Certified Information Security Manager (CISM) — this certification is suitable for practitioners with at least five years’ work experience in the field
• Cisco Certified Network Associate (CCNA) is a more general IT certificate, and is often held by those in highly technical network engineering roles. Cisco also offers security specific qualifications, such as CCNA Security
• Certified Ethical Hacker (CEH) — this is more often held by specialists working in penetration testing or security analytics

• Plans, directs, and oversees implementation of comprehensive security strategy for protection of systems and information assets under his responsibility
• Manage the development and implementation of global security policy, standards, - guidelines and procedures
• Oversee and coordinate security efforts across the company, including security practices and policy related to code development, production, sandbox & LDE environments, workstations, general information technology, human resources, communications Identify security initiatives and standards
• Oversee safeguarding of intellectual property and computer systems
• Ensure security is maintained and updated. Prioritize security initiatives
• Develop procedures to ensure digital safety of employees and visitors
• Develop network access and monitoring policies
• Develop emergency procedures and incident responses, investigate security breaches
• Conduct audits to find holes in security platform
• Develop risk management assessments
• Oversee network of vendors and directors who secure the company’s assets
• Reports criminal information to legal and executive teams
• Penetration testers or ethical hackers carry out tests on a system to expose weaknesses in security

• Bring teams to the sustainable performing state by coaching, teaching, mentoring, servant-leadership, facilitation
• Help Technology Department become efficient by using Agile tools and practices, including but not limited to: Align Technology Department; Minimize management overhead.
• Serve the Development team, Product Owner and Organization in the way it is stated in Scrum Guide
• Adopt and apply Agile values, principles and practices
• Create kaizen environment and lead by example

• Solid knowledge and understanding of Scrum framework
• At least one year of real working experience as a Scrum Master in a team following Scrum principles & practices
• Practical experience in software development in any role
• Understanding software development processes and procedures fundamentals
• Experience in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency
• Communication and mentoring skills
• JIRA user experience
• Upper-Intermediate English

• Experience with kickstarting a brand new team(s)
• Certification (CSM, PSM , CSP, etc.)
• Experience in leading Agile initiatives across multiple dependent teams (SAFe, LeSS, DAD etc.)
• Knowledge and experience with other approaches (Kanban, Lean, XP)
• Formal or informal education about coaching
• Advanced JIRA user experience
• Advanced English level or even higher

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

System QA team responsible for the whole Namecheap product quality. The team works on improving our automation testing approaches and provide it at the company level. We work with the latest technologies such as AWS, TeamCity/Jenkins, Selenoid/GGR.

Our goals are:

• Decrease routine manual testing work
• Decrease release time
• Establish test automation best practices and approaches and spread them throughout the Company

• Experience with automated testing using any Selenium-based automation tools for web apps
• Basic knowledge of Nodejs and NPM
• Understanding of basic OOP concepts
• Understanding of basic Web-automation concepts: Page Object, Page Element
• Ability to work in different OS (Windows, Linux, MacOS)
• Experience in testing Web and API-based applications
• Basic knowledge of SQL
• Ability to work with bug-tracking systems (Jira)
• Strong knowledge of testing methodology
• Experience writing test documentation
• Understanding of the SDLC
• English (written) pre-intermediate level or higher

• Experience in creation of API/UI automation frameworks from scratch
• Experience in Performance testing/Load testing/Stress testing
• Experience in test parallelization using Selenium Grid / Selenoid
• Experience with CI servers (Jenkins, TeamCity)
• Experience with Docker
• Experience in AWS

• Write E2E automated tests for a web and API-based applications using NodeJS/Protractor/Jasmine stack using JavaScript/Typescript
• Test microservice components
• Share experience in QA automation
• Create test NPM packages for sharing with other teams
• Improvement/refactoring of existing framework

• Hands on experience with UNIX/LINUX
• Intermediate or higher level of written English
• LAMP experience
• Troubleshooting experience
• Networking experience
• Customer service experience
• Excellent communications skills
• Scripting experience
• Ability to multi-task and work under pressure
• Strong focus on self-education and self-motivation, team player with keen desire to help others

• Experience in cPanel and/or other hosting control panels
• Previous education in the field of English language and/or IT would be an asset

• provide excellent customer service through Helpdesk and chat in timely and accurate manner
• process and resolve client's technical issues that are beyond Customer Support Representatives area of expertise
• setup, maintain and monitor dedicated servers and VPS ordered by clients as well as provide direct technical assistance to clients on these services via Helpdesk and chats
• troubleshoot and investigate global technical issues our internal systems/servers may have (shared, reseller servers, etc.) and resolve them within the area of expertize
• report bugs/issues found in our systems/servers to the corresponding personnel in accordance to internal procedures
• pass client's feedback on our services/products/support to the corresponding personnel and escalate when required
• suggest ways to optimize technical processes/procedures to make them more effective and easier both for clients and the Team
• perform deep technical investigations of issues escalated by СSRs and troubleshoot technical issues with clients directly when required
• collaborate with other departments to help solving technical and procedural tasks and providing technical support on our products and internal tools managed by technical team

• System administration work experience 3+ years
• Advanced Linux/Unix experience
• Strong troubleshooting skills
• Pre-Intermediate or higher level of written English
• An understanding of LAMP stacks, including the installation, configuration, and management
• Basic understanding of Email, DNS systems principles
• Basic understanding of cPanel/WHM
• Databases: MySQL based — basic+ knowledge, PostgreSQL — would be advantage
• Basic Virtualization experience (KVM, VMware)
• Basic containerization experience: LXC, Docker

Networking:

a) Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP)

b) IP addressing and subnetting, Routing concepts

c) Basic knowledge of routing protocols — BGP, OSPF

d) Switches: Basic Configuration & VLAN setup

• Basic Scripting/automation (Unix shell, Python, Perl, etc.)
• Experience in cPanel and/or other hosting control panels
• Understanding of caching, load balancing, high availability and fault tolerance
• Understanding of security
• Have excellent written and good verbal communication skills, and be able to work well both independently and as part of a team
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with keen desire to help others

• Previous education in the field of IT would be an asset
• Experience with distributed storages and network filesystems
• Experience with high load, high availability and fault tolerance
• Experience in DDoS mitigation

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

• Build, maintain and monitor infrastructure servers and services, keep their performance and stability on highest level
• Performing tasks passed by Shift Leader/Shift Leader Assistant
• Process escalated requests from Technical Support and other Technical Operations representatives that are beyond their area of expertize
• Perform deep technical investigations
• Troubleshoot and investigate global technical issues our internal systems/servers may have
• Develop and maintain in-depth product knowledge as well as knowledge of technologies you work with
• Optimize technical processes/procedures to make them more effective and easier both for clients and the team
• Escalate technical issues that are beyond the area of expertize to the more experienced colleagues
• Share best practices and technical knowledge with the team members
• Report bugs/issues found in our systems/servers to the corresponding personnel in accordance to internal procedures
• Share technical knowledge with Сustomer Support and Technical Support representatives to help them develop and grow in technical area to join Technical Operations team
• Stay up-to-date with company news, global processes and policies changes as well as TOS, AUP and any other regulatory documents updates
• Be engaged in continuous training and self-education in such areas as: English Communication, Technical Knowledge and Skills
• Performing requests from other departments: Customer Support, Legal and Abuse department.

ZONE3000 works with Namecheap project (www.namecheap.com). Namecheap, Inc is seeking a talented, energetic Engineer capable of working in a fast-paced technology environment. Engineer will be responsible for testing, monitoring and maintaining various types of equipment, analyzing its health and generating different kind of reports based on the analysis.

Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over two million customers and ten million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

• Technical communication skills
• *nix, preferably Linux (redhat-, debian-based) experience
• Experience in switch ports configuration (Juniper, Brocade, Cisco)
• Experience in SW/HW/RAID IPMI/iDRAC/ILO/BIOS configuration
• Knowledge of the following technologies and protocols: DHCP, VLAN, SNMP, TFTP
• Pre-intermediate or higher level of written English
• Ability to independently manage time and reprioritize tasks as necessary while ensuring critical deadlines are met
• Ability to work in fast pace environment
• Ability to multi-task
• Ability to follow instructions
• High attention to the details
• Aspiration for self-education and self-development, inclination to sharing experience and helping others

• Implementation in Zabbix/SNMP, Dell OME, Supermicro Server Management Utilities
• Basic knowledge of Bash/Python scripting
• Aspiration and ability to develop automation
• Windows OS experience
• Pre-intermediate or higher level of verbal English
• Proficiency in Atlassian products

• Test and configure new equipment (run stress tests to verify the functionality and integrity of servers); review test results and analyze the equipment health
• Install Operating System with the basic configuration
• Work with automatic provisioning systems
• Configure and test various power devices (PDU/ATS)
• Configure ports on different networking devices
• Monitor servers health and ensure their stable performance
• Maintain firmware of different hardware components
• Prepare, setup and release hosting (dedicated, shared, VPS) servers to clients
• Perform various system level reliability analyses for multiple projects
• Proactively ensure the highest levels of systems and infrastructure availability
• Collaborate with the onsite personnel of various datacenters to remotely diagnose and troubleshoot any possible issues
• Install, configure, test and maintain HW management applications
• Document and demonstrate solutions by developing documentation

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

The Performance Analyst will support our Product and Marketing Teams by bringing reporting, analysis, and data-driven insight to grow our business and help our marketing team develop an evidence-based, full-funnel marketing strategy. Your efforts will help Namecheap drive new customer acquisition, retention, and ROI, and you will be the glue that helps bring all our marketing efforts together.

Reporting & Dashboards

• Build visual Dashboards with data visualization tools for internal stakeholders
• Regular and ad-hoc reporting;
• Present to senior stakeholders of the business;
• Collaborate with product, marketing, and business intelligence teams to integrate analytics into company reporting and ad-hoc analysis
• Manage projects that identify new areas of concentration and feature enhancements for analysis and data visualization

• Conduct deep-dive analysis into the performance of all marketing channels, bringing recommendations to marketing teams for optimization, improvement, and testing
• Analyze data sets from site and from marketing campaigns to bring greater insight into paid advertising campaigns
• Look for and identify customer behavior shifts and trends, both through independent analysis and working closely with product, marketing, and business intelligence teams

• Bachelor’s Degree in Business, Economics, Finance, or similar field. Or equivalent combination of education and work experience.
• 3+ years of previous relevant experience in a digital marketing analytics role at a digitally-driven company working in an e-commerce environment
• Good knowledge of digital advertising landscape, including Paid Search (AdWords & Bing), Display (Google Display Network, AdRoll, other third-party publishers), Affiliate, Social (Twitter, Facebook, LinkedIn), and Email/CRM
• Well-versed in data-driven marketing and predictive analytics/modeling
• Strong quantitative skills, including financial forecasting
• Excellent in Excel and Google spreadsheets for data analysis;
• Highly analytical thinker, with strong skills in extracting insight from data;
• Strong attention to detail, flexible and adaptable style, a curious mind that loves numbers;
• Able to cope with and adapt to changing business environment
• Ability to work in the English language, both spoken and written

• SQL queries writing
• Visualization software experience (Tableau, QlickView, PowerBI)
• Previous experience directly managing and optimizing paid digital advertising campaigns
• Experience working with competitive analysis and SEO tools such as SEMRush and Google Search Console
• Previously worked in a digital or technology company

Namecheap offer domain names at some of the best prices in the industry, along with full featured hosting packages, secure SSL certificates, WhoisGuard privacy protection service, and more. We work hard to provide unparalleled levels of service, security and support. We strive to offer intuitive products at the most competitive prices in the business.

Now we are looking for Site Reliability Engineer, the guy who will manage and mitigate problems on Linux and Windows servers and monitor health condition of services. This candidate will be someone who lives and breaths production and sandbox environments and do tasks with best known practices.

• Support site reliability infrastructure in tandem with a team
• Help teams to support software and services in production environment
• Manage incidents and requests from other teams and end-users
• Work in team with task management software and source control repositories
• Document all changes and decisions in company wiki and help team to avoid repeated tasks
• Raise incident which can’t be mitigated or fixed in short term to Level 2 team members and other teams

• Strong knowledge of Microsoft Windows 2012
• Strong knowledge of Linux
• Technical understanding of Microsoft Active Directory
• Understanding of VMware or other virtualisation technology
• A strong technical knowledge of at least one Linux or Windows compatible programming language
• Understand and troubleshoot Linux and Windows performance issues
• Understand how to implement disks from an iSCSI storage area network
• Understand Microsoft Windows Clustering
• Understand Linux OS and TCP/IP stack
• Understand Windows and Linux services

• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Certified Technology Specialist (MCTS)
• Red Hat® Certified Engineer (RHCE®)
• Red Hat Certified System Administrator (RHCSA)

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

DNS System is bones and muscles that come to action to bring a domain online. DNS team is looking for a super hero to help us improve our DNS management process. The team is involved into the full cycle of implementing changes: starting from the idea and all the way till production release and maintenance. Landing pages on Namecheap.com, domain resource records management modules and all the other DNS-related functionality is under our strict control. At the moment we have initiated a revolutionary update for our system and need our team extended to have the update rolled out faster.

• At least 4 years of relevant experience
• Understanding of .NET, C#, experience with .NET 4.0/4.5
• Skills in relational databases, experience with MSSQL/MySql2+ years
• ASP.NET, ASP.NET MVC,WebApi, SOA, REST services, JavaScript, CSS, HTML
• Experience withEntityFramework
• Working experience with GIT
• Solid understanding of OOP/OOD
• Understanding of CI/CD
• Understanding and practice with unit/integration testing
• Understanding of NuGetpackaging
• Competent use of English (reading, writing and speaking)
• Analytical skills, interpersonal skills

• Experience with .Net Core 2.0
• Experience with JavaScript (ES6) or TypeScript, React.js
• Understanding of Semantic Versioning
• Any queuing system (RabbitMq,ZeroMq,Redisetc)
• Experience of working in scrum team
• Any open source pet project or participation in open source is also a big plus
• Experience with AWS, Docker,Teamcity/Jenkins and Vault

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

В рамках хостинговой компании HOSTiQ работают три украинских бренда, которые продают хостинг, домены и SSL-сертификаты: HOSTiQ.ua, VPS.ua и SSL.com.ua. HOSTiQ.ua и VPS.ua отличаются своей специализацией на конкретном виде хостинга, а на SSL.com.ua продаются только SSL-сертификаты. Но у всех трех компаний один подход. Самое ценное для нас — это забота во всем, что мы делаем: в удобном продукте, классном сервисе, надежном партнерстве, непрерывном развитии и крутой команде.

Задача компании и всех подразделений — предоставлять высокий уровень сервиса, мы ценим наши проекты. Наша команда - организована, нацелена на принятие совместных решений в открытом диалоге. Команда наших разработчиков работает в связке с отделом маркетинга, она осознает маркетинговые цели и бизнес-цели. Руководство компании находится в Украине и работает вместе со всей командой.

80 % нашей работы — это работа с готовыми внешними системами (WHMCS, cPanel, внешние vendors), как результат, высокая степень неопределенности (зависим от стороннего кода).

• 3+ года опыта работы JS/PHP developer
• JavaScript, PHP, HTML/CSS
• Умение строить адаптивную верстку с помощью HTML+CSS и манипулировать ей с помощью JS
• MySQL
• Опыт работы с JS/PHP фреймворками
• ООП
• Опыт работы с Mercurial или другой системой контроля версий
• Опыт работы в *nix системах

-Английский язык для понимания документации и интерфейса веб-приложений

• Опыт работы с CI/CD
• Опыт работы с Gulp, Grunt, Webpack
• Опыт работы с Docker
• Понимание Agile методологии (Scrum, Kanban)
• Навыки работы с системами таск-трекинга (предпочтительно: JIRA)
• Опыт работы с шаблонами проектирования, например: Singleton, Factory
• Представление о WHMCS
• Знания в сфере услуг хостинга (shared, VPS, облачный хостинг), регистрации доменов, активации и установки SSL-сертификатов
• Опыт работы в продуктовой компании

• Разработка и поддержка сайта, инфраструктуры биллинговой системы WHMCS
• Интеграция биллинговой системы WHMCS с внешними и внутренними сервисами (API доменные регистраторы, платежные системы, панели хостинга)
• Участие в работе по улучшению процесса разработки в компании

The Namecheap Private Email (powered by Open-Xchange) is a cloud-based open-source collaboration software that meets all necessary email, calendar, and contacts, tasks management, and document storage needs.

The Private Email Engineering Team is the team of motivated high skilled professionals. The core values of our team are the Agile mindset with the focus on the result.

• Basic experience with mail software: postfix, exim, dovecot.
• Good proficiency with Linux OS (CentOs/RedHat/Fedora)
• Excellent knowledge of Shell Script (bash, sh)
• Experience with MySQL (MariaDB, Percona, Galera)
• Knowledge of Ansible, Puppet, SALT or other automation
• Experience with application & infrastructure monitoring in production environment (Zabbix, Nagios, etc)
• Excellent knowledge of at least one programming language. Preferable: Python, Perl. You should be ready to learn new ones very fast
• Basic experience with SPAM filtering software
• Experience in development and desire to grow professionally in DevOps
• Proficient understanding of Git
• Intermediate English
• Great communication skills
• Skill to work in team
• Understanding CI/CD processes (Jenkins or Gitlab)
• Containerization: LXC, Docker
• Load Balancing

• AWS
• Openshift/K8s or similar technologies for Clouds
• Terraform
• NewRelic
• Experience of writing technical documentation and planning
• Understanding fundamental principles of Scrum process

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits, office lunch delivery

• Strong backend in one of languages: C++/python/Perl/PHP 7+/Go
• Good OOP and RESTful data model design
• OpenAPI/Swagger
• CI/CD
• Code review
• Git
• Strong understanding of network technologies and protocols (OSI model, NAT, DNS, SMTP, IPv4/IPv6, TCP/UDP)

• PostgreSQL, MongoDB, ElasticSearch
• High load
• Distributed storages
• Python AsyncIO
• NLP
• TCP network services
• Systemd
• Iptables
• Docker
• Scrum, Agile frameworks

• Planning and development of high load project from scratch
• Assistance in project ecosystem planning
• Creation of REST API
• Further development and project maintenance

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from another city/country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes
• Free use of the services provided by Namecheap
• Team building activities
• Coffee, tea, fruits, office lunch delivery

• Сможете развиваться в ту сторону, которая нравится вам
• Мы оплачиваем участие в семинарах, конференциях и покупаем книги для самообразования
• Усть занятия английским языком и Speaking Clubs
• Можно бесплатно ходить в тренажерный зал
• Есть оплачиваемый отпуск и больничный
• На кухнях кофемашины с горячим шоколадом и зерновым кофе, два раза в неделю фрукты

• Рассказ о себе и резюме
• Рассказ о двух проектах, работой с которыми вы гордитесь со ссылками на них

Namecheap.com, a leading ICANN-accredited global domain name registrar and web hosting company with more than 10 million domains under management, is looking for several experienced Product SEO Specialists / Product SEO Managers to join the company and support the growth of our popular products ranging from domain registration, hosting, WordPress solution, private email, website builder, to internet security and data privacy products.

Overview

• Own SEO responsibility of designated Namecheap product or category
• Provide day-to-day support to product manager through SEO metrics reporting, performance analysis, issue diagnosis, on-page optimization, and technical fix
• Coordinate resource and task prioritization between enterprise SEO team and product team

Reporting & Analytics

• Report business metrics, search visibility, rankings, and site performance on a daily basis
• Use SEO industry tools and web analytics to track SEO initiatives and report progress
• Investigate issues and develop action plans after consulting with enterprise SEO team

On-page SEO

• Perform keyword research to inform content planning, ideation, and creation.
• Execute on-page optimization projects for designated product/category, such as:

o Keyword-content mapping decision

o Optimization of content copy, title, URL, META tags, heading, and alt text tags, etc.

o Internal cross-linking and anchor text optimization

• Conduct technical audit for designated product sections
• Run site crawlers regularly and fix technical issues. Manage SEO tickets for product/category
• Optimize site architecture and page templates
• Improve website performance metrics, such as page load time

• Bachelor’s degree from a four-year college. Authorized to work full time in UK, Germany or other European countries where the person can at least work US hours between 9am - 2pm EST
• 4-5 years of hands-on SEO experience. Prior experience in domain registration, web hosting, data security / privacy and related industry sectors are desirable
• Proficiency in SEO industry tools, such as Screaming Frog Spider, Moz Pro, Majestic, Ahrefs, SEMRush, Google AdWords Keyword Planner, LinkResearchTools, and RMOOV, etc.
• Proficiency in MS Office and working knowledge of Google Analytics
• Solid logic reasoning and problem solving skills
• Ability to interact successfully with cross-functional teams and build collaborative relationship
• Native / excellent English speaker who can clearly communicate in virtual meetings with co-workers in English-speaking countries
• Career-minded, hardworking and detail oriented. A self-starter

Performance Analysts work with knowledgeable colleagues in various parts of the business to define, design and develop analytic solutions to improve optimization and mitigate risks. They apply timely, accurate and consistent understanding of risk across an organization to predict and gauge operational risks and market risks. Performance Analysts also combine data from multiple sources to respond to high-level business questions.

• Analyze our email campaigns and understand the impact of decisions made within the business to sales volume, revenue and margins
• Monitor the strategies and processes across the revenue cycle from customer acquisition through to engagement and customer growth
• Identify sales and growth opportunities by analyzing our financial data, key product metrics and delivering insight into shifting trends
• Categorizing the customers base and searching for most profitable groups
• Help maximize revenue by bringing early attention issues or changes in trends related to our products, business practice, processes, finances and accounting
• Create accountability within the company by developing appropriate metrics and introducing insight that can influence our teams to achieve our broader targets
• Measure and monitor the revenue pipeline, adjusting as necessary to ensure we are making informed and appropriate decisions across our business, intended to create sustainable growth

• Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
• Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
• Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviors and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates concerns for job safety for self and others
• Adaptability: Adapts to changes in the work environments; Manages competing demands; Changes approach or method to the best fit the situation; Able to deal with frequent change; delays, or unexpected events
• Minimum of three years' hands-on experience in pricing and analysis with a track record of success performing spreadsheet analyses, maintaining financial reports in a fast-paced work environment
• Demonstrate sound investigative skills as well as a rigorous work organization methodology
• Demonstrated proficiency in Microsoft Office Suites products, especially Excel.
• Bachelor's Degree in Finance or Business or equivalent combination of education and experience related to basic financial analysis
• English upper-intermediate.
• SQL queries writing and data visualization software (Tableau, Power BI, QlickView) skills would be a great plus.

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Flexible management
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly team building activities
• Coffee, tea, fruits, office lunch delivery

BI Analysts work with clients to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. This includes working with business and development teams to design, and document dashboards, alerts, and reports. BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes.

• Recommend quality metrics and ensures quality metrics are documented and tracked
• Work with internal customers and IT partners to develop and analyze business intelligence needs
• Participates in the workstream planning process including inception, technical design, development, testing and delivery of BI solutions.
• Interprets business requirements and determines optimum BI solutions to meet needs.
• Researches business problems and creates models that help analyze these business problems.
• Identify sales and growth opportunities by analyzing our financial data, key product metrics and delivering insight into shifting trends
• Create accountability within the company by developing appropriate metrics and introducing insight that can influence our teams to achieve our broader targets
• Design and activity reports and perform routine maintenance of pricing activity reports ensuring ongoing management visibility of pricing activities

• Bachelor's Degree in Economic, Business, Computer Science or equivalent combination of education and experience related to basic financial analysis
• Minimum of 2 years’ experience working in analytics or relevant field
• Solid computer skills, including Microsoft Office, databases, web-based applications
• Work experience with SQL would be a great plus.
• Knowledge in data visualization software (Tableau, Power BI, QlikView) skills would be a great plus.
• Strong problem-solving skills and an analytical mind
• Highly accurate and thorough in all tasks
• Able to thrive in a fast-paced, deadline-driven environment
• Collaborative team player
• English level - upper-intermediate

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Flexible management
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional training)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly team building activities
• Coffee, tea, fruits, office lunch delivery

Performance Analysts work with knowledgeable colleagues in various parts of the business to define, design and develop analytic solutions to improve optimization and mitigate risks. They apply timely, accurate and consistent understanding of risk across an organization to predict and gauge operational risks and market risks. Performance Analysts also combine data from multiple sources to respond to high-level business questions.

• Identify sales and growth opportunities by analyzing our financial data, key product metrics and delivering insight into shifting trends
• Analyze our various sales channels and understand the impact of decisions made within the business to sales volume, revenue and margins
• Monitor the strategies and processes across the revenue cycle from customer acquisition through to engagement and customer growth
• Help maximize revenue by bringing early attention issues or changes in trends related to our products, business practice, processes, finances and accounting
• Create accountability within the company by developing appropriate metrics and introducing insight that can influence our teams to achieve our broader targets
• Measure and monitor the revenue pipeline, adjusting as necessary to ensure we are making informed and appropriate decisions across our business, intended to create sustainable growth
• Design and activity reports and perform routine maintenance of pricing activity reports ensuring ongoing management visibility of pricing activities

• Bachelor's Degree in Economic, Business, Finance or equivalent combination of education and experience related to basic financial analysis
• Minimum of 2 years’ experience working in analytics or relevant field
• Demonstrated proficiency in Microsoft Office Suites products, especially Excel.
• Knowledge in SQL and data visualization software (Tableau, Power BI, QlikView) skills would be a great plus.
• Strong problem-solving skills and an analytical mind
• Highly accurate and thorough in all tasks
• Able to thrive in a fast-paced, deadline-driven environment
• Collaborative team player
• English level - upper-intermediate

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Flexible management
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional training)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly team building activities
• Coffee, tea, fruits, office lunch delivery

В операционный отдел IT-компании с более чем 15-ти летним опытом работы на рынке веб хостинга и регистрации доменных имен (украинское и зарубежные направления) открыта вакансия Operations Assistant.

• Помощь в организации корпоративных обучений, внешних и внутренних мероприятий
• Организация командировок сотрудников (билеты, проживание)
• Организация закупок для обеспечения HR-процессов: подарки, сертификаты, брендированные материалы
• Работа и обновление административной документации
• Другая административная работа (организация корпоративных квартир, встреча новых сотрудников и т.п.)
• Другие поручения от менеджмента

• Грамотный тайм-менеджмент и самоорганизация (пунктуальность, умение работать в режиме многозадачности, умение расставлять приоритеты)
• Грамотный письменный и устный русский язык (отсутствие ошибок и опечаток в документах)
• Умение работать с информацией: поиск, анализ, обработка, структурирование
• Внимательность и хорошая память
• Ответственность
• Быстрая обучаемость
• Умение работать в команде
• Приветливость, тактичность
• Знание англ.языка на базовом уровне
• Умение работать с MS Office (Word, Excel, Outlook) и google документами на уровне пользователя (например, уметь составить таблицу, красиво отформатированный документ с принт-скринами, гуглодок, найти письмо в Outlook и т.п.)

• Знание правил деловой переписки
• Опыт работы с документами (бумажными и электронными)
• Опыт работы офис-менеджером
• Умение работать в графических редакторах на базовом уровне
• Чувство юмора ;)

• Социальный пакет, оплата отпуска и больничного
• Пятидневная рабочая неделя, полный рабочий день
• Красивый большой офис возле станции метро «Защитников Украины»
• Комфортные условия труда (удобные рабочие места, свежие фрукты, чай, кофе, молоко за вредность :) и т. д.)

ZONE3000 works with Namecheap project (www.namecheap.com).

Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over two million customers and ten million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

• At least 2 years’ experience working as a SQL Server DBA
• Window server 2012 +
• MS SQL 2014+ maintenance and administration
• T-SQL development and optimization
• Experienced in backup, database recovery
• Trouble shooting and resolving database issues
• SQL Server support issues
• Monitoring tools
• Alwayson and Failover Clustering
• Understanding security architecture
• Technical documentation
• Experience providing 24×7 production support
• English — Upper intermediate
• Self-organization

• Administration of PostgreSQL & MySQL on Linux/AWS
• Windows administration
• Hardware management
• Understanding storage systems
• Multi-tasking and Time Management
• Strong communications skills including written, verbal, presentation, and interpersonal

• Ensure database servers are up to date with patches
• Storage and compute capacity planning for all databases and their associated servers
• Monitor, advise, and configure the read/write database clusters to be allocated appropriately to provide the necessary performance to meet expected demand
• Work with application teams to support release deployments
• Work with application teams to troubleshoot
• Stay informed of the latest technologies and best practices related to databases and make suggestions when these may improve our applications/processes

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap

Machine Learning services in various areas of the large worldwide company - Business Intelligence, Marketing, Technology, internal processes.

• Deep understanding of OOP, SOLID and other best practices of software development
• 5+ year experience designing and building software applications
• Experience in development backend of enterprise-level systems - GIT, unit tests
• Experience with databases (Postgre, MySQL, MSSQL, ClickHouse)
• Experience of working with microservice architecture
• The desire to develop Machine Learning services
• Agile development mindset, experience with Scrum

• The senior level in Python 3
• Understanding of DevOps best practices - Infrastructure as code, etc
• Experience with set up of CI/CD
• Experience with third-party API - Google, Facebook, Twitter, Email services
• Experience with AWS
• Experience with Python libraries for Machine Learning

• Gather requirements for building software applications and features.
• Write well-designed, testable code on Python
• Provide peer review and feedback of engineering work

• A lot of opportunities for professional growth in Machine Learning projects
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Usage of cutting-edge technologies
• High & competitive salary
• Full benefits package: paid vacation and sick leave
• The really professional and friendly team
• Work in an international professional environment
• Flexible management
• Relocation bonus when moving from a different city
• Continuous professional development with free internal and external professional training
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly teambuilding activities
• Coffee, tea, fruits

We are looking for people who love machine learning to join our growing team. Through our critical growth stage it is important that you approach old problems with fresh ideas and recognize the benefits and flaws in our current mode of operation. You will join a team comprised of business intelligence specialists, data scientists, business analysts, and software engineers that build the brain inside our products. The data is big, the adversaries are smart and the opportunity for innovation is beyond imagination.

ZONE3000 works with Namecheap project (www.namecheap.com).

Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over two million customers and ten million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

• The desire to create Machine Learning services
• Experience in Data Science
• Experience in data collection from different types of data sources (SQL databases, third-party services)
• Experience in data processing & preparation, data normalization for Machine Learning
• Experience with SQL databases (MS SQL / PostgreSQL / MySQL)
• Programming on Python

• Experience with recommendations systems
• Experience with Spark
• Experience with Pandas
• Experience with AirFlow
• Experience with ClickHouse
• Experience with AWS

• A lot of opportunities for professional growth in Machine Learning projects
• Usage of cutting-edge technologies
• Competitive salary
• Really professional and friendly team
• Challenging work in an international professional environment
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional trainings)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Coffee, tea, fruits, office lunch delivery

We are looking for an Asset Analyst who will help AM GM manage the operations of the Company procurement and inventory management function. The Asset Analyst will also manage the maintenance of records and databases, which contain information regarding warranties and equipment stock levels.

• Actively managing system processes through addition, removal, and auditing of devices and equipment
• Verifying, entering, and adjusting equipment asset management data in a variety of forms, schedules and reports
• Coordinating, updating, and maintaining the tracking database for new and existing assets - including asset identification tagging, location identification, and physical count
• Auditing of existing equipment for proper and up to date identification tagging
• Coordinating preparation of data and ensuring reporting accuracy through regular auditing
• Creating and tracking purchase orders for equipment
• Facilitating and maintaining regular communication channels with datacenters and the respective teams, with regards to equipment delivery
• Creating financial and technical documentation
• Creating and maintaining regular reporting on systems and structures for delivery to management

• Ability to work in fast pace environment
• Pre-intermediate or higher level of written English
• Ability to multi-task and work under pressure
• Ability to work with the spreadsheets

• Technical knowledge/background

The bigger we get the more we need HR. Join us if you truly believe that investment into people is the worthiest investment ever!

• Perform onboarding, adaptation and employee promotion processes
• Develop and maintain strong working relationships and partnership with employees
• Hold regular Welcome, One-to-one meetings, Satisfaction Surveys, Exit interviews with employees
• Coordinate HR processes, procedures, external trainings and prepare reports analysis;
• HR Projects management and/or participation

• Minimum 1+ years of Human Resources experience (IT preferred)
• English - Upper- Intermediate level
• Strong organizational skills with attention to detail
• Strong communication skills
• Multitasking and proactivity skills
• Strong analytical skills and ability to review existing processes to make recommendations for improvements
• Excellent active listening, negotiation and presentation skills

• Great opportunities for career and professional growth
• Possibility to make an impact, participate and lead HR projects
• Work in dynamic, multicultural creative and supportive environment
• Interesting tasks and challenges
• Competitive salary and social package
• Corporate events and activities
• English lessons in the company office
• Comfortable office located near metro station

Ждем ваши резюме на почту [email protected]

ZONE3000 is an international IT company that provides domain name registration, web hosting services and SSL certificates. We work with Namecheap, which is included in the Top-3 best domain name registrars. We have been trusted by more than 6 million customers all over the world for more than 18 years, which is proven by 10 million registered domain names.

If you dream of a job in IT, if you have an Intermediate level of English proficiency, we are ready to teach you everything necessary.

• A job in IT without experience
• A technical training course with unique content from the internal training center, where you will be told what the Internet consists of, why domains and hosting are necessary, how to manage Internet services and how Internet payments work, you will also be taught how to interact with foreign customers, how to do modern business correspondence and how to work in large IT companies (with the training being successful, we pay $ 300 expressed in the hryvnia)
• Pay starting from 400$ per month, expressed in the hryvnia (night shifts are paid at one and a half rate)
• Work experience in IT in accordance with international standards
• Opportunities for professional development and personal growth
• Soft and hard skills development in the corporate «University» provided by our NY office specialists
• Official employment
• Paid vacation and sick leave
• Shift schedule (08:00-16:00, 16:00-00:00, 00:00-08:00)
• Night commute by taxi at the company’s expense

• The provision of technical support to customers around the world, including answering questions, assistance in the selection, installation and configuration of the products and services of the company.

• English classes in the company office
• Points accumulation system (can be exchanged for MAKEUP, Rozetka certificates and others)
• Paid gym membership
• Employee discount program providing discounts and special conditions from the company’s partners.
• Football team
• Corporate parties and teambuilding activities
• Fruit days, tea, coffee and milk with vitamin D

• Hands on experience with UNIX/LINUX
• Intermediate or higher level of written English
• LAMP experience
• Troubleshooting experience
• Networking experience
• Customer service experience
• Excellent communications skills
• Scripting experience
• Ability to multi-task and work under pressure
• Strong focus on self-education and self-motivation, team player with keen desire to help others

• Experience in cPanel and/or other hosting control panels
• Previous education in the field of English language and/or IT would be an asset

• provide excellent customer service through Helpdesk and chat in timely and accurate manner
• process and resolve client's technical issues that are beyond Customer Support Representatives area of expertise
• setup, maintain and monitor dedicated servers and VPS ordered by clients as well as provide direct technical assistance to clients on these services via Helpdesk and chats
• troubleshoot and investigate global technical issues our internal systems/servers may have (shared, reseller servers, etc.) and resolve them within the area of expertize
• report bugs/issues found in our systems/servers to the corresponding personnel in accordance to internal procedures
• pass client's feedback on our services/products/support to the corresponding personnel and escalate when required
• suggest ways to optimize technical processes/procedures to make them more effective and easier both for clients and the Team
• perform deep technical investigations of issues escalated by СSRs and troubleshoot technical issues with clients directly when required
• collaborate with other departments to help solving technical and procedural tasks and providing technical support on our products and internal tools managed by technical team

• допомога HR People Partner Team в процесі onboarding та offboarding працівників та інших HR процесах
• робота з Email розсилками для працівників: опитувальники, листи
• робота з документами: ведення звітності та баз даних працівників, робота з Google Docs
• вирішення організаційних питань: збір інформації, організація 1:1 мітингів, підготовка; матеріалу для мітингів, привітання працівників з корпоративними та особистими святами , підготовка івентів за необхідності тощо

• відповідальність
• бажання розвиватися
• знання англійської мови не нижче рівня upper-intermediate
• знання MS Office (Word, Excel, Outlook), Google Docs
• грамотна усна і письмова мова
• навички ділової переписки
• уважність до деталей
• вміння працювати в режимі мультизадачності
• хороша пам’ять
• готовність до інтенсивної роботи та 100% навантаження
• хороші організаторські здібності
• почуття гумору :)

• педантичність
• досвід роботи офіс - менеджером, координатором, організатором
• творчий підхід до вирішення задач
• вміння аналізувати
• вміння працювати в графічних редакторах на базовому рівні (Visio, Photoshop)

• Соціальний пакет, оплата відпустки та лікарняного
• П’ятиденний робочий тиждень, повний робочий день
• Зручний великий офіс
• Зручні умови праці (робоче місце, фрукти, чай, кава, молоко)

Чекаємо ваші резюме на пошту [email protected]

ZONE3000 is an international IT company that provides domain name registration, web hosting services and SSL certificates. We work with Namecheap, which is included in the Top-3 best domain name registrars. We have been trusted by more than 6 million customers all over the world for more than 18 years, which is proven by 10 million registered domain names.

If you dream of a job in IT, if you have an Intermediate level of English proficiency, we are ready to teach you everything necessary.

• A job in IT without experience
• A technical training course with unique content from the internal training center, where you will be told what the Internet consists of, why domains and hosting are necessary, how to manage Internet services and how Internet payments work, you will also be taught how to interact with foreign customers, how to do modern business correspondence and how to work in large IT companies (with the training being successful, we pay $ 300 expressed in the hryvnia)
• Pay starting from 400$ per month, expressed in the hryvnia (night shifts are paid at one and a half rate)
• Work experience in IT in accordance with international standards
• Opportunities for professional development and personal growth
• Soft and hard skills development in the corporate «University» provided by our NY office specialists
• Official employment
• Paid vacation and sick leave
• Shift schedule (08:30-16:30, 16:30-00:30, 00:30-08:00)
• Night commute by taxi at the company’s expense

• The provision of technical support to customers around the world, including answering questions, assistance in the selection, installation and configuration of the products and services of the company.

• Points accumulation system (can be exchanged for MAKEUP, Rozetka certificates and others)
• Corporate parties and teambuilding activities
• Employee discount program providing discounts and special conditions from the company’s partners.
• Fruit days, tea, coffee and milk with vitamin D